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4.0 | 248 Reviews

28 cu. ft. Food Showcase 4-Door French Door Refrigerator in Black Stainless Steel

Samsung RF28R7351SG

Available in 3 Color(s)

Features

  • Our Food Showcase provides easy access to on-the-go items, while the FlexZone™ Drawer offers four temperature settings for storing various food items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 3/4"
  • Height: 70"
  • Depth: 29 3/8"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 15.7 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Kahians Inc for more details.

 
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Food Showcase Door

Provides quick access to everyday items while minimizing the loss of cool air.

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FlexZone Drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

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AutoFill Water Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

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Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.

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Wi-Fi and Bixby Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.

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Twin Cooling Plus ®

Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.

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Adjustable Shelves

Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.

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High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

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Easy to Reach Controls

Accessibility (ADA Compliant).

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Metal Cooling

The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.

Food Showcase Door Provides quick access to everyday items while minimizing the loss of cool air.

FlexZone Drawer A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

AutoFill Water Pitcher A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Fingerprint Resistant Finish A special finish to reduce smudges and minimize cleaning.

Wi-Fi and Bixby Enabled Use your smartphone to control the temperature and monitor your refrigerator remotely.

Twin Cooling Plus ® Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.

Adjustable Shelves Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.

High-Efficiency LED Lighting LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Easy to Reach Controls Accessibility (ADA Compliant).

Metal Cooling The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features

  • Our Food Showcase provides easy access to on-the-go items, while the FlexZone™ Drawer offers four temperature settings for storing various food items.
Key Features
Food Showcase Yes
Metal Cooling Yes
Ice Max Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
CoolTight Door Yes (Auto Close)
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Flat Handle
Water Filter HAF-QIN (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4DR French Door
Color Fingerprint Resistant Black Stainless Steel
Number of Doors 4
Depth Regular (30" and above)
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 6
Drawers 2
Foldable Shelves 1
Fixed Shelves 3
Interior Light TOP LED(6EA x 2)
Internal Digital Display Yes
Slide-In Shelf 1
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Showcase Door Yes (Metal Cooling)
FlexZone Drawer
Total Capacity (cu. ft.) 3.8 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.8
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 4.2
EZ-Open Handle™ Yes
Drawer Divider Yes
Interior Light Bottom of Refrigerator Door, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 755 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 27.8 cu. ft.
Refrigerator Capacity 15.7 cu. ft.
Freezer Capacity 8.3 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 36 1/2" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 34" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 36 1/4" D
Net Depth with Door Handle 36 1/2"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 34"
Depth without Door (in) 29 3/8"
Width 35 3/4
Weight
Product Weight 359 lb.
Shipping Weight 381 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 3/4"
  • Height: 70"
  • Depth: 29 3/8"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 15.7 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Samsung 3-Piece Appliance Promotion

Offer Expires: 8/26/2021 to 10/20/2021 Must be postmarked by: 4/18/2022

Receive 10% back with purchase of 3 or more qualifying Samsung home appliances. Rebate form must be postmarked by 4/18/2022.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

72% of reviewers recommend this product.

5 Stars

Amazing

Ruggles 7/31/2021

we didnt need a fridge but we were at lowes and they were having an amazing sale. our old fridge sounded like mice were scrambling around in it but it worked. but this samsung has changed my life. the room is phenomenal. i can see everything in the fridge and i am not constantly rearranging the space. i use the drawer for my snacks that i don't want to share or if we entertain then for wine. the freezer holds all of our meat that we need over two weeks without a problem. i finally can buy more than one box of skinny cow ice cream bars at a time. my boyfriend even commented about how easy it will be to host parties and he does not like to entertain.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Roomy Refridgerator

Fatbiy 7/31/2021

love our new refridgerator. especially tge water defuser made into the inside. very roomy refridgerator and love the drawer abive the freezer for meats. very satisfied with thus product.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Roomy Refridgerator

Fatbiy 7/31/2021

love our new refridgerator. especially tge water defuser made into the inside. very roomy refridgerator and love the drawer abive the freezer for meats. very satisfied with thus product.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing

Ruggles 7/31/2021

we didnt need a fridge but we were at lowes and they were having an amazing sale. our old fridge sounded like mice were scrambling around in it but it worked. but this samsung has changed my life. the room is phenomenal. i can see everything in the fridge and i am not constantly rearranging the space. i use the drawer for my snacks that i don't want to share or if we entertain then for wine. the freezer holds all of our meat that we need over two weeks without a problem. i finally can buy more than one box of skinny cow ice cream bars at a time. my boyfriend even commented about how easy it will be to host parties and he does not like to entertain.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

bad ice maker

chaz 7/27/2021

frustrating ice dispenser. i have to pick ice up off the floor every time i get ice. no joke. and does not have an accessible ice tray inside to grab ice and fill cup.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

bad ice maker

chaz 7/27/2021

frustrating ice dispenser. i have to pick ice up off the floor every time i get ice. no joke. and does not have an accessible ice tray inside to grab ice and fill cup.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Really worst buy i ever made

Mario Sanchez 7/15/2021

save your money do not buy this refrigiator its been the worst product i ever bougth i would never buy it again save your money buy something diffrent my door handle broke after having for only 6 month oh and my ice maker broke too now they dont want to paid for it and i still have warranty on it but there phisical damage really wow after 6 months and its my freezer door that i dont used much smh pleased dont buy this theres better quality out there
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Pretty But Thats It

Angela 4/13/2021

i am almost a year in with this fridge, its beautiful concept but the ice maker is trash, when selecting cube you get crushed no matter what setting. we had this issue for about a month, pretty typical based on reviews. the ice maker than quit and we tried removing the ice bucket but it is stuck like chuck. i was asked if there was ice build up, i couldnt say for sure but the bucket wont come out and ice wont dispense but water works and autofill pitcher works. i have service scheduled for next week and warranty ends at the end of april and of course it breaks less than a year in. i think its ridiculous to pay this much money for a vanity design that wont function correctly. i had a kenmore with icemaker and water that i have had 15 years ans never one issue. samsung this isnt right!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Pretty But Thats It

Angela 4/13/2021

i am almost a year in with this fridge, its beautiful concept but the ice maker is trash, when selecting cube you get crushed no matter what setting. we had this issue for about a month, pretty typical based on reviews. the ice maker than quit and we tried removing the ice bucket but it is stuck like chuck. i was asked if there was ice build up, i couldnt say for sure but the bucket wont come out and ice wont dispense but water works and autofill pitcher works. i have service scheduled for next week and warranty ends at the end of april and of course it breaks less than a year in. i think its ridiculous to pay this much money for a vanity design that wont function correctly. i had a kenmore with icemaker and water that i have had 15 years ans never one issue. samsung this isnt right!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker Frozen

RonS 4/2/2021

i was concerned about purchasing this item because i read and heard so many people have problems with the ice maker. sure enough ours failed today. since it is out of warranty, i had to call a repairman. cost to unstick to ice make draw $117. parts are needed to fix....an additional cost. this appears to be a common problem known for years. would recommend another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Drawers make a huge difference

rrrR 4/1/2021

bought this to replace a side by side. i love the drawers and there is lots of room. the fruit & veggie drawers are smaller than our other one. the led lighting is nice & bright. the ice "bucket" is hard to remove, you mainly have to get it out of the door. it is loud and takes awhile. seems like if you use 10 ice cubes it has to reboot. the pitcher in door is nice but does leak around edges when pouring as others have mentioned. it is very quiet running. hope it lasts a long time. purchased from lowes with rebates in nov 2020.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker Disaster!!

MandyMac 3/18/2021

bought refrigerator dec19. during covid it quit making crushed ice. i called customer support who told me i was outside the warranty. 2nd person said all ice makers were indefinite warranty due to so many issues. third week jan21, a samsung repairman came & defrosted the ice maker & firmware update. after 2 days it wouldn't dispense ice. bucket was frzn to side of fridge & had to use ice pick to chip it out every 48 hours for 2 weeks until samsung sent someone again. same guy came out to look at it & said samsung wanted him to replace a part he didn't have & would be back in a week. came yesterday & said it is unrepairable. disabled the ice/water, said samsung will give me a replacement refrigerator. they called to say they aren't replacing refrigerators at this time & will only refund.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy, would give 0 stars if I could!

Katie 2/2/2021

crappiest appliance i have ever owned. ice maker started not working about 6 months after purchase. after following all tech support advice, ice maker continues to freeze over, not dispense ice and leak water.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

SOO DISSAPPOINTED

ElNicolr 1/16/2021

we bought this fridge loving that it had everything we wanted. little did we know that there was a manufactor issue with their cooling systems and its internal design has flaws. mine had had two repairs and continues to do the same thing, it stops cooling letting all my food go bad. i set up another appointment to have a samsung repair person come out and then i get all call that they wouldnt be coming to fix due to the warranty expiring. for this being a $3400 fridgr i expected way better and definitely better customer service.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

4 days after warranty expired so did the ice maker

Allie 1/4/2021

theres a bit of irony that four days after our warranty expired our ice maker stopped working. weve had a few issues with it over the year we have owned it but managed to yank out the frozen ice maker and thaw and clean it out. this time we need to empty out our fridge and defrost the whole top part because that is where the ice maker is. a huge pain that the ice maker keeps freezing over and getting stuck.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Beware of ice maker

JenP 12/26/2020

we have an older model of this fridge and moved it to the garage when we purchased this one. while we love the fridge, beware of the ice maker. it was replaced 9 months after purchase and is having to be replaced again, 3 months later. when i spoke to support, they said they knew of major issues around the ice makers in these models and would continue to replace as needed. again, love the fridge but dispose the ice maker and with 6 people in my house, i can't afford to be without ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing refrigerator

Marcosinfra 12/8/2020

I bought this refrigerator two weeks ago and is amazing, my son and my wife enjoy the refrigerator, the funny thing here is that I know when use the refrigerator and them left the door open and I get an app notification in reference to they left the door open and my son says oh, oh my dad knows we left the door opens.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Features

Sanctum 12/8/2020

Glad I got this fridge has everything I needed. Totally recommend
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Highly recommended

Hogbear405 12/7/2020

Our family purchased our refrigerator over a month ago. So far we love it. My wife keeps mentioning to me that she is glad that we bought it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Left a side by side to this French 4 drawer

HappySamsungCustomer 11/23/2020

This fridge is about a week old in my home, and I am in love with it. My whole family loves it. We use the middle drawer for snacks. Apples, carrots, cheeses, deli meat, yogurt, and grapes. The kids love this because the snack food is all in one place. I love the Showcase door. It's nice to open it, pull out your beverage in a gallon container, and not have to open the entire door to access what you need. The metal coating in certain areas of the fridge is awesome. It does keep your fridge cool at the setting you desire. I actually use the water pitcher that comes with the fridge. I like that it has an infuser. I put lemons and limes it to flavor the water. I have also done ice tea in it as well. Drinking the water from the pitcher is colder than from the front of the fridge. Of course you do have to let the water sit and get chilled. If you're patient, and can wait, it's worth it. The freezer has taken time to get use to. Side by side objects were easy to get to, and this one, they are stacked up top of each other. The upper tray in the freezer is actually a good size. I am amazed how much frozen items can fit in it. Love the LED lighting in it. You can see everything in the fridge without any lighting issue. It's bright and has a nice shine to it. I love the Stainless Steel black finish. It's very pretty. Our side by side was flat black and acquired lots of souvenir magnets on the side. Those aren't going back up. This fridge is too nice to have them on. What was great, we put all our food in from the side by side, and still had room to put in more food. Granted the side by side was a 26 cubic ft., so we gained two more getting this one. It really doesn't look like that it stick outs that much further than our old one, but I can tell it is taller. If you're comp templating on getting this fridge, do it. It's well worth it, especially with the Black Friday deals.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Left a side by side to this French 4 drawer

HappySamsungCustomer 11/23/2020

This fridge is about a week old in my home, and I am in love with it. My whole family loves it. We use the middle drawer for snacks. Apples, carrots, cheeses, deli meat, yogurt, and grapes. The kids love this because the snack food is all in one place. I love the Showcase door. It's nice to open it, pull out your beverage in a gallon container, and not have to open the entire door to access what you need. The metal coating in certain areas of the fridge is awesome. It does keep your fridge cool at the setting you desire. I actually use the water pitcher that comes with the fridge. I like that it has an infuser. I put lemons and limes it to flavor the water. I have also done ice tea in it as well. Drinking the water from the pitcher is colder than from the front of the fridge. Of course you do have to let the water sit and get chilled. If you're patient, and can wait, it's worth it. The freezer has taken time to get use to. Side by side objects were easy to get to, and this one, they are stacked up top of each other. The upper tray in the freezer is actually a good size. I am amazed how much frozen items can fit in it. Love the LED lighting in it. You can see everything in the fridge without any lighting issue. It's bright and has a nice shine to it. I love the Stainless Steel black finish. It's very pretty. Our side by side was flat black and acquired lots of souvenir magnets on the side. Those aren't going back up. This fridge is too nice to have them on. What was great, we put all our food in from the side by side, and still had room to put in more food. Granted the side by side was a 26 cubic ft., so we gained two more getting this one. It really doesn't look like that it stick outs that much further than our old one, but I can tell it is taller. If you're comp templating on getting this fridge, do it. It's well worth it, especially with the Black Friday deals.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

6 technician visits in less than 12 months

Mike V 11/16/2020

this is a very attractive refrigerator. but don't let cover fool you. ice maker froze-up twice. had to replace the ice maker. water pitcher stopped filling. 2 trips to identify some switch/button needed to be replaced. the water pitcher leaked, replaced with a new water pitcher. the new water pitcher leaks. now the water pitcher is not filling up again. what a "lemon"...don't judge a book by it's cover!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I love the looks and the second refrigerator draw.

MARIE 11/14/2020

i hate the ice maker. it freezes up like a popsicle. i was promised by the store the ice maker problem was fixed. it definitely has not been. the first 8 months it does great than once it starts freezing up you can expect it to happen every 6 to 8 weeks.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

So convenient!

tking11776 11/8/2020

This refrigerator looks awesome and works great. The middle drawer is perfect for drinks (water, iced tea, beer, etc). The ice maker works great too. One of the most popular features in our house is the self filling water pitcher. It's perfect to fill the kuerig.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very Nice

Steve C 11/7/2020

I purchased about eleven months ago. The refrigerator/freezer is great. However, the ice maker has had problems making ice consistently. Warranty work was done this week; we'll see if it does better, fingers crossed.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

So much space!

Jenn 11/3/2020

I'm so happy with my new Samsung refrigerator. The third door compartment holds so much food leaving a lot of space left in the main compartment for larger dishes and platters! Bottom mount freezer holds 3x the food my old freezer did. This product is the best Samsung yet!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best refrigerator i have owed in 40 years!!

Michael B 10/27/2020

We purchased this refrigerator almost 2 months ago and is has surpassed our expectations. Love having WiFi notifications of any issues, i.e., the door is open if it is left cracked open, or the water fusion container cannot fill because someone did not properly reseat it in place. Speaking of the infusion, I would have to say that is my favorite option
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best appliance purchase so far...

ValueShopperOK 10/23/2020

This refrigerator was on sale so we purchased it and we're so glad we did. It has so many features, I'm still finding them after owning it for 4 months.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Beautiful!

Shar 10/20/2020

We are so happy with our new fridge! We had a side by side and never had enough freezer space and I could never find anything in it because it was so packed. I love this bottom freezer with a top drawer! I was able to put my frozen vegetables and miscellaneous on the pull out and that made room for me to separate my beef, chicken, and fish into their own space. I like to be organized! Lol We also love the small door in a door for milk and juice so we don't have to open the main door and we also love the pitcher of cold water in the other door that is always full and cold! Aside from all this great stuff, the fridge is beautiful! Very happy with our purchase!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent fridge

Anonymous 10/19/2020

this is an excellent fridge, it's giant and fits everything. we were surprised that our favorite feature is actually the water pitcher. it auto refills and makes filling water glasses for dinner so much quicker. we can just set the pitcher on the table. love everything about this fridge, the only thing we would change is more ice. we occasionally run out of ice and have seen models where they include an extra ice maker in the freezer drawer which would be amazing.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Water/Ice Maker Issues

CHill 10/18/2020

biggest problem is the ice maker. ice maker stipped working and cannot open the ice box to reser it/see if it is jammed. less than one year old and breaks. samsong signs me up for them to fix via the internet. didnt work. now 13 months and out of warranty. the idea of having a easy access pitcher or water is awesome, however it is hit/miss of when it actually refills. have to shove the pitcher in and hope it refills.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Features!

SamHung 10/6/2020

This has been an excellent purchase. Didn't think I'd use all of the features but now I live them all!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stay away from this product

Arlis 10/4/2020

since i purchased this product from home depot, ive had nothing but problems with the ice maker. when it wants to work and doesnt just hum, i can hardly ever get ice from this. it wont make full ice cubes, it just chips the ice up into small pieces or frost and then it plugs up the sleeve the ice is suppose to fall into to fill your glass, then when i open up the door, ice spills all over inside the refrigerator. i love the rest of the refrigerator but this has been nothing but a nightmare.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

The ice dispenser still

Disappointed 10/4/2020

After less than 60 days, the ice dispenser sensor, ice bucket and grinding mechanism all had to be replaced. Also, remember the handy small tray on the inside of the freezer door? Not anymore. You can't even get it as an accessory, even though they still make the slots for it. Other than that, good fridge.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Poor ice maker

Disappointed 10/1/2020

Ice maker has stopped working. Does not dispense, 2nd time it has happened and cannot fix this time.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Huge space and lots technology

Matt 10/1/2020

Bought it at Costco with a good price, very spacious and latest technology, looks great. It is Focus point of my kitchen.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Do Not Buy

Justin Adams 9/22/2020

we purchased this refrigerator in november of last year along with the suite of the other appliance to match. outside of an issue with the shipping (no fault of samsung) we've had endless problems with the ice maker. to the point that the entire cavity devoted to the ice maker is filling with ice as the drain line is frozen solid. samsung is aware of this design flaw and hasn't resolved it, as it is from 2018. so after 4 service requests they agreed to replace the refrigerator, which is another fiasco in and of itself.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

The self filling water pitcher is AWESOME

CharleyKJ 9/22/2020

we first received our fridge, and loved it right away, then the icemaker started having problems right at the beginning of covid, Samsung sent a repairman out right away, thought we had it fixed, but it seems as though we needed to update firmware got that taken care of. I really like the flex drawer it keeps beer icecold!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great fridge

TomJ 9/17/2020

I have really enjoyed this refrigerator. The flex door is great . We really use the water pitcher a ton!! The only problem I have had is the ice maker which has had it's issues with freezing up and not working. The service dept has been great though with the service center being outstanding and friendly.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Great design and look, poor execution on fridge

LanceGold 9/16/2020

really loved the design of this fridge and practicality. 4 doors, food showcase, middle drawer, etc but spent the first 6 months of ownership with a parade of repairs for ice machine and water pitcher. disappointed with a fridge at this price point having the issues it has. shame
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Great refrigerator, unless you want ice

EmmZee 9/16/2020

was great until a month ago when it stopped dispensing ice. now the ice maker constantly jams w/large chunks of ice. i wish had noticed all the reports of this online before i bought it! the autofill pitcher leaks at the gasket when pouring - another common issue. luckily both are still covered by the warranty. but based on the large number of reviews and reports i've come across researching the issue, i don't have my hopes up that any ice maker repair will be effective or long lasting. the only other complaint is minor - compressor shuts off immediately when opening the door. i'm not an engineer, but would think that if it waited for 3-4seconds, it would reduce long-term wear by not having to cycle every time the door is quickly opened and closed to retrieve something right up front.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Wanted to LOVE this Product

Nicole 9/15/2020

i drink 200 oz of water a day and it has to be ice cold. we hadn't had the fridge for 3 mnths before it froze up. had it repaired, then 2 mnths later it broke again, repair guy came 4 times! it is finally fixed, but now the water pitcher on the door is broken and won't fill. they needed to order a new part, so now i have to wait around another 4 hour window in 2 weeks for them to fix that. i have been without ice and water now for longer than i have had it. the fridge is less than 9 months old. i am so disappointed. also- the bottom shelf on the fridge is impossible to take out and clean. my daughter spilled something the first day it was here and now it is forever stained under the glass. i hate this fridge!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

Wonderful access to everything with ease

Meme 9/14/2020

I love!!!! This fridge everything in the features are excellent. More available storage than I could imagine with the different compartments and the way they are arranged. Very quite.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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1 Stars

Ice maker not working.

JonO 9/11/2020

so not even two months with the refrigarator the ice maker stop working. samsung send out a technition several times to fix the issue. but the issue is there. so now it sounds like im getting a new replacement. but i will need to pay more because it costs more now. why am i going to pay more when knowing that this is a commen issue on this refrigerator. the worst part of this is that i bought all samsung appliances. if i go with a different brand now my kitchen will not match. i will not recommend any one this refrigerator. or any samsung refrigerator atleast until the issue is fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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2 Stars

New fridge not working..

Rhade 9/11/2020

This fridge was installed August 12, 2020 and quit working on September 8, 2020. Samsung took the repair ticket and passed it off to local appliance repairman who has not contacted me or returned calls. In the meantime, I am left without a fridge. Poor customer service!
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Sleek Looking Refrigerator

Cathy 9/11/2020

Good rating for space and look. However, 1 star deduction for manufacturer defect. After only having this appliance for 3 months, the ice maker froze over and stopped making ice. Thankfully, this is under warranty and I was able to get this remedied.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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1 Stars

Ice maker not working.

JonO 9/11/2020

so not even two months with the refrigarator the ice maker stop working. samsung send out a technition several times to fix the issue. but the issue is there. so now it sounds like im getting a new replacement. but i will need to pay more because it costs more now. why am i going to pay more when knowing that this is a commen issue on this refrigerator. the worst part of this is that i bought all samsung appliances. if i go with a different brand now my kitchen will not match. i will not recommend any one this refrigerator. or any samsung refrigerator atleast until the issue is fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

Black Stainless

Malejo 9/10/2020

It's been about a year since I bought the fridge. All in all it's pretty good. We currently have an issue with the ice maker which seems to be a problem with this model. We upgraded and the last model had the same issue. Other than that I love the pitcher of water. It has proved to be very useful in my household. I also like the middle draw so my kids can grab their snacks without opening the fridge. It does scratch easily and I don't think it repels fingerprints so well.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great fridge... pitcher leaks

Matmatics 9/6/2020

I bought this a few months ago and the pitcher started leaking when filling glasses and continues to get worse. I have been attempting to contact Samsung... but they don't make it easy.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Features and Stunning Looking

MAC412 9/6/2020

We have had the refrigerator for a couple of months now and it has been fantastic. We gained space but the shelving is laid out different from our old refrigerator. It took some rethinking to make the new layout work for us. We love the pitcher in the door with the infuser. Lesson learned, the pitcher cannot go in the dishwasher or you have to replace it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value