Great Oven, not for grandma to use
Rick
1/17/2022
This is a great oven, full of technology and gadgets. My mother in law is scared of it and refuses to touch it. So far she just uses the basic microwave function. This oven has many options available and if all you do is light cooking or light usage, it may not be the one for you but if you want all to experience what a chef can do, this is it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
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Value
Absolutely love
rjdnwld
1/5/2022
I bought this last October and finally got it. I absolutely love this oven combo. Very pleased with it's performance. I would recommend this to anyone looking for a new oven.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great preformance, had a warranty issue
txovenowner
1/5/2022
The oven preheats very fast and the Flex Duo is an excellent feature that we use routinely. I wish that you could control the oven remotely without needing to turn the knob to a new setting. Finally, the steam bake draining started leaking at 11 months and Samsung repaired the part under warranty.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great oven
Kramer
1/3/2022
Been in use daily. I think my wife's trying to wear it out.
Bakes great. Love the convection microwave features.
There's a little learning curve but got through it
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Updated Review: DO NOT BUY!!!
BandB
12/22/2021
oven stopped cooking and warming up correctly after about 3 weeks of use. warranty repair has been a nightmare and they are unable to fix it and the repair company they sent out damaged the unit further. no being told by both the repair company and samsung that neither of them are responsible. horrible product and horrible service from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung Maual excluded important information
alkelly6
12/2/2021
after reading reviews i decided to buy this appliance to replace my kitchenaid of the same configuration. it was installed 1-18-21. i only giving it 2 stars although loved the combo until it faulted, c-a2 four days ago. after calling the help line, which was very helpful, they scheduled a representative to come troubleshoot our problem. he was very professional and competent. he asked what we were doing with it faulted and told him it was self-cleaning. representative wanted to know if the door/ window was opened in the house for air flow. i have read my manual cover to cover and there is no mention of the need for a draft. 5 stars just went to 2.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Glass Turntable Broke Twice
Paul K
11/30/2021
for the second time in two years, the factory installed turntable in the microwave/convection combination wall oven broke when operating in convection mode. the text etched into the factory installed glass turntable reads "for microwave oven only"....why would samsung install a turntable intended for microwave use only in a unit that includes both microwave and convection oven capabilities? am i really expected to remove the glass turntable every time i want to use the convection oven feature? very poor design choice by samsung. combine this with the regular system reboots for no reason, and this unit is not as great as i would have hoped. would be great if samsung could replace my turntable with something that will not break when using in convection mode.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great all in one oven!
Maceman
11/10/2021
I bought this oven/microwave combo a couple years ago and it was the best appliance purchase for the new kitchen. The slim fry setting is amazing for some quick fries for the kids is amazing. Overall love this appliance.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Fantastic Oven and Microwave!
BandB
11/10/2021
Just installed a month ago, and all of the features on the oven and microwave have been great. We love the flex duo for the oven and use the seperate temperatures more often than we thought we would. The microwave options are great, and love being able to quickly reheat pizza with the oven features on it. We are very happy with this purchase!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
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Value
Great reliable oven
Sammy123
8/6/2021
I brought it with my home and it's still running like new !!!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great
Matt
7/13/2021
Great oven for the price. Glad that we bought it for our new kitchen
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best oven ever!
cptdkirk
3/26/2021
This was a major purchase for our kitchen remodel. It was key to the design because we did not want to take up cabinet space with a built-in microwave oven. So this appliance was key to the design. Yes it was more expensive than other double ovens, but not really more expensive than other high-end double ovens. Plus the fact it replaced a microwave oven, it made value sense too. Now that we have lived with the oven for 6 months, it is has exeeded expectations. It is stunning in looks, the controls feels like a german automobile (of the 80s), and operation is flawless. It takes a bit getting used to with the controls, and the notifications are a bit over the top (but you get used to it). Only complaint would be oven lights could be a bit brighter. Try the auto sensing cook programs. We are finding these to work much better than we expected.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Display Timeout
David
3/14/2021
the oven looks awesome. can't comment on how it cooks yet. but the reason for 1 star is the display timeout. who has ever had a microwave or wall oven that the clock times out? it's ridiculous. even on the manual it says that there is an option to go from 5 minutes to 60 minutes and the "always on" option. well mine does not have the "always on" option.
after some research i found that the problem is the software version. i have version
tizen 2.3.0 (combioven.ppocf.us.20181221.0223)
the version i apparently need is
tizen 2.3.0 (combioven.ppocf.us.20200221.0257)
well when i go to settings and to where i can update the software, the update button is disabled.
i've contacted samsung and they have no clue what i'm even talking about...
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great product
Chinna
2/24/2021
I like this product and features are great.
Only feature I didn't like was clock display times out. Hope, Samsung can come up with feature to keep clock always on without being timed out.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Horrible buy do not purchase!!
Christina Regueyra
1/27/2021
this has been the worse purchase ever!! i remodeled my whole house and purchased about 8 months ago. for about a month its been making a noise and every once in a while shuts off and doesnt turn on for a while. now its not heating and shuts off everyday several times and doesnt turn on for like 2 hours. i had to buy a counter microwave and use that because this no longer works. contacted best buy and they told me i had to contact samsung warrenty. i scheduled an appointment which was supposed to be 2 weeks ago and no one has come out nor contacted me with the issue. crazy that you spend so much money on an appliance and are stuck heating up food in a target counter microwave!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
NEVER BUY SAMSUNG APPLIANCES
Maria KLann
1/27/2021
i'm very frustrated with my samsung kitchen appliances. i renovated the kitchen, all the appliances are samsung.
the big problem is with the wall oven range. the steam function does not work. i requested help to samsung six months ago in 2020; today is january 27th 2021 still waiting. samsung told me that a third party company will contact me to send a technician. never happened. i called several times. samsung do not care if the oven is still broken or fixed. they do not follow up the problem, i called again and again and again and explained many times my case from the beginning.
cook top: internet never works to operate from the phone.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Plate Ruptured and Display Screen Distorted
NC Mom
1/9/2021
i wish i had paid more attention to reviews when i bought this. i have always trusted samsung to provide good products, so took the $4000 chance and lost on this one.
the glass microwave plate ruptured during reheating a meal in mircrowave mode. dangerous!!
the display screen has lines/streaks going through it. this makes it difficult to see the screen options.
very disappointed samsung!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Expected a better product
David Libbey
12/25/2020
i've never owned an oven that failed. this one had a fan motor that failed that shut down both the microwave and lower oven, knocking out our major way to cook and heat food. the unit was purchased in mid 2018, but had to sit at the store's warehouse for months while i waited for my home to be finished. by the time i took possesion of my residence, the warranty on the unit had already expired, and it hadnt even been installed yet.
but we're less than 2 years of use, and it now does not work at all. very angry, especially given the price i paid for it. i expected something of far higher quality.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This oven is so Smart
Ratasc
11/17/2020
This oven is so much fun to use!
So delighted that we upgraded to this oven
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
A Modern Oven with Great Features
Yumao Yang
11/15/2020
I bought this oven a couple of months ago and I have been trying out new features, such as steam cooking, dehydration, etc, and they are smart and useful! I love the safety features where you can control your oven using WIFI, get notifications when cooking is almost done, and have the oven auto off when the preset timed cooking is completed.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Features!
SamsungFan
11/12/2020
Bought this a couple months ago and I couldn't be more pleased. The way the oven is lit up with the lights makes it appear like I have a gourmet kitchen! I also love the ability to cook multiple items at the same time in multiple different ways. It has truly elevated my kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Purple finish peeled off when sugar baked on floor
Very disappointed
11/10/2020
Unbelievably, the purple finish peeled off the oven floor when sugar spilled over from my baking pie. Samsung wants me to BUY their GREY paint to touch up the PURPLE oven. This may be the most ridiculous thing I've ever heard. In all my life of baking, and many inadvertent spills, I have never had the surface of my oven peel off. It should not happen with the cheapest of ovens, and certainly not with this $3000 investment. This isn't a problem that disappears by ignoring it. I plan on additional baking, obviously, and more inadvertent spills. It will repeat over and over again. Samsung has a very limited one year warranty. Totally lame!!! It's hard to say what is worse: the inferior product, or the absent customer service.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
very poor
Nevets972
11/2/2020
i have a new oven purchased in june of 2020 , installed in august of 2020 . i have problems with the electronic door lock and get a error message which only allows me 30 sec on the microwave and no oven use. i go on the website to request service and find not only horrible electronic service , and no live persons but am told my new oven is already out of warranty and i will have to pay to fix their faulty product
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Wall oven.
Ashi
8/30/2020
It's been 6 months so far and my wife likes it. So far everything works great.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features. Looks Modern and elegant.
Ashi
8/30/2020
It's been approx 6 months and so far a very good oven. We get lots of compliments whenever we have guests over.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features and easy to use!
Nita
8/29/2020
We have had the Flex Duo wall oven for a year now. I can believe the features and how easy it is to use. I have never had a high end wall oven before, but you can definitely tell the difference in cooking everything. One of my favorite features is the Sensor cook. Just pop whatever you're cooking in, select the type of item and go. Literally that easy - no guessing about times and everything I have cooked is perfect.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great oven
Samanjit
8/6/2020
I brought this when I purchased my home 2 years back. Still working like new
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome and feature full
Fitz20047
5/25/2020
This combo unit it is excellent, it has so many features I will be learning for weeks. I love the smart options to be able to control the oven from my phone, no more phone calls to the house to turn it on to cook something i am bringing home. Dual zone convection is awesome, I can cook 2 different temps at the same time, it is like having 2 ovens in one. and i love the blue inside color.
Originally posted on Samsung.com
Yes, I recommend this product
Awesome
Annymendez
4/14/2020
Excelent! Product !! Excelent!! Excelent excelent e
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Mind blowing
Rocky2663
4/14/2020
I absolutely love this built in microwave oven combo. The ability to cook three different things and three different temperatures on three different settings at the same time is mind blowing! It cuts your cooking time in less than half. We LOVE to entertain and with this oven cooking for 20 is a breeze. I would recommend this oven to anyone who entertains alot, or simply loves cooking. I have never been more excited. The top section can be used as a microwave, or and oven simply by changing the tray. And the bottom portion can be used as one large oven or two smaller ovens by placing the smart separator all sections have all of the functions. This really is the best oven I have ever seen. The built in wifi is so wonderful.
Originally posted on Samsung.com
Yes, I recommend this product
Great unit for lake house
Laker
4/13/2020
Purchased over a year ago for new house works great with smart phone app
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing Appliance
kathyh1
4/6/2020
It has been just over 2 weeks since I received my new Samsung Combo Wall Oven. I was immediately impressed at how beautiful and sleek it is and the absolute transformation it made in my kitchen. Then after using it, I am truly amazed. It has so many functions, it is going to take me a while to use them all.
I have never been able to cook fish properly in an oven, always too dry, overcooked, or undercooked, so could not wait to try fish. It came out perfect, moist, slightly flaky and perfect. Muffins were baked so evenly, And high temp baking made for even, crispy crust, just as I wanted. I love the pretty blue interior and it is huge. I have the 30" , but seems larger than that. I love the fact that I can split the oven into two ovens because I often have family gatherings of 20-30 people and need the extra oven space. Because it can split the space Samsung provides two blower fans, one for each space and that assures even heat when it is just one oven, being so large. The gliding rack is a dream and like the many other rack settings. My old oven had elements on the top and bottom that made cleaning a nightmare. This oven has no exposed elements except the broiler, so cleaning will be so easy. Speaking of easy, operating this oven is a snap. All digital and big, clear prompts, makes this so easy to use. Love, love, love the simple use of the controls and the help with the Healthy Cooking Mode.
My old set up was two separate appliances, a microwave on top and the oven below it. This combo unit is so much nicer and much more attractive.
The microwave is so much more advanced than my old one, I am still learning all it can do. So many functions that it is really another oven. I considered getting two ovens at first because of the crowds I entertain, but this microwave can function as a microwave and an oven and other ways I have yet to discover. So I have three ovens if I need them, but if I don't I have a microwave and an oven. I just love this versatility. And this microwave is also huge, so able to cook many more dishes than I am used to. I can't wait to use the convection function. I have a little learning curve going from heating up things and defrosting to many more uses for a microwave that this one offers over my last one. Baking, broiling, things I never considered with a microwave.
This Samsung Combo wall microwave and oven is absolutely amazing in every way. This upgrade has made my kitchen beautiful and highly efficient.
Originally posted on Samsung.com
Yes, I recommend this product
Great
susan
4/1/2020
we've had it for about 2 years now and it's been great. it's very easy to use with a lot of convenient features. we haven't had any service issues with it so far.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Fantastic great features
Lito
3/26/2020
I bought my wall oven and microwave a month age and were loving it
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great. Bake more fast than conventional
carmilanes
3/26/2020
I have been using for 5 month without problem. My wife is so happy with.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Expected better from Samsung
KTown
1/3/2020
just arranged a third service call (all within the last 6 months or so). unacceptable for a ~2 year old appliance!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cook with Steam!
designer kitchen
8/13/2019
best combi wall oven ever! cooking fish and meats have never been better, they now are always nice and juicy, never overcooked. steam bake and roast functions are amazing.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Our Product was Defective
KSE123
7/26/2019
had technicians out for 4 hours on 3 occasions and then oven died. want to like the product but entire refund process has been very inconvenient/disappointing. last call was 2+ hours.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stylish oven. Satisfied
NPeter
6/28/2019
after 1+yr i am satisfied:
* oven and led display look great.
* core features - microwave & oven works flawlessly.
@samsung please make an option where the clock does not turn off after 60min.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Clock wont stay on...
dieseldude2
6/24/2019
clock will not stay on, needs software update to keep clock as timeout screen
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Microwave and Oven temp issues
peltusmc
2/4/2019
The microwave doesnt work property. It takes forever to heat up a small cup of water. The oven is the same. Temp is all over the place. Ran a computer diagnostic and it came back with all kinds of codes. Was able to finally get thru to someone on a chat to see what they can do. Chat persone told me to cycle the power. Really! Ok. Cycled power with no change. Then the customer service person chatting with me simply stopped responding to my requests. Not what I expected from a company like Samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stylish looks and full of features / functions
Alvaro99
10/31/2018
Purchased unit 8 months ago. Love the product, solidly built with technology for the 21st century. The Microwave has simple 30 second warming feature and warms food up quickly. The oven works great, accurate temperature and plenty of space. Very satisfied with the purchase, would purchase again.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Year later
Pavigo
9/1/2018
It's been good for 1 year, no problems. Software designed not so well, like a clock and confirmations. I like doors there too.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
REALLY want to like this oven
dfvan
2/5/2018
First let me say that this oven cooks very well. I have zero complaints about how it operates. Unfortunately I am about to be on my 3rd service call in just a few months since my purchase. The display reboots periodically on its own. I have had a tech out to replace the display and the motherboard and it continues to reboot. I called Lowes service once again for another check on it. but I cant imagine what else you could replace to stop this from rebooting. If anyone has a suggestion please let me know.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value