edzbox
11/12/2023
I would have given this air conditioner five stars as it does the job of cooling a small room very well but it has become very noisy in high speed mode over the last year. The unit has been used a total of six months over the last two summers three months each year. The filter screens are cleaned at the end of each summer. As an electro-mechanical engineer I was curious about the source of the noise and to see if I could make the cooler run quieter. After finding the source of the noise which is the fan assembly I found out that the bearings on either side of the fan blower wheel are not the greatest and do not hold the blower wheel securely enough. This allows the blower wheel to move axially and vertically causing excess noise. Not an easy fix. If you dont mind a little extra noise this is a great cooler.
Originally posted on lg.com
No, I do not recommend this product
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Never buying LG again
IwontbuyLGagain
10/28/2023
I bought this a month or so ago. It started making rattling noises after a few weeks. Submitted for a repair which was WAY to difficult. Appointment was a week away. Tech canceled during time he was supposed to show up. When he did show up he came early. The unit doesnt make the rattling noise for the first 1/2 hour of use. I told him that and showed him a video. He said the video was good enough. Then he went back to the office said he didnt hear a noise and said everything was fine. Finally gave up and returned it to Amazon for a full refund. I will absolutely NEVER buy an LG product again. This entire experience was unacceptable
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Cool/Warm
syujengchyang
9/19/2023
The air conditioner has all the benefits including wifi and portable. The only weak point is the remote control to reach the many benefits is too minimal design. I highly recommend this product to help keep you cool/warm.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Poor quality unreliable unit
Powell69
9/7/2023
Excited to have this unit to cool my large living room. Worked well initially. Stored it appropriately then turned on this summer and no cooling. Warranty expired. No service available where I live. Unreliable expensive purchase and would not recommend
Originally posted on lg.com
No, I do not recommend this product
Summer Too Hot
Summer Girl
9/4/2023
I got this portable after our central air went out in Texas during this INTENSE 100 degree heat and its been WONDERFUL cooling our room The air is SO COLD and I LOVE IT. Im going to get a 2nd LG portable for my bedroom.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Reliability evaluation
Kenct
8/21/2023
I have purchased over the years about 10 of these. Have 4 in use currently. Although not as efficient as a window unit the setup takes just a few minutes and can still have access to window on days that dont need ac. On average I get about 3 years on a unit then in every instance it leaks refrigerant. Where as with window units have gotten on average 5 years. I am willing to put up with high overall cost of replacement for the convenience. Just wish would make the units little more robust so could get equivalent life to a window unit.
Originally posted on lg.com
Yes, I recommend this product
2022 model Not built to last
PDXjohn
8/7/2023
Worked great until it didnt. The plastic squirrel cage fan came apart and the AC stopped working.... trying to find a replacement isnt being fruitful... had it less than a year...
Originally posted on lg.com
No, I do not recommend this product
Powerful Sleek
DebraLynn
8/7/2023
we just bought this it was delivered at the end of July. My husband is a contractor so he has lots of experience but we read watched a YouTube video by LG on how to set it up. I read the manual carefully and made sure to operate it as specified. Everything has been great until 2 days ago. While watching tv suddenly it started to make loud noises like something scraping across the ground. I jumped up and went over to check it. It sounds like its coming from the vents I turned it off knowing I had set up the 10 minute shut down for condensation removal and it continued making noise until itwent off. When I restarted it the next day it started making noise again so I switched the venting through the great APP from oscillating to being stationary and the noise went away But when I shut it down this morning it was making the noise for 10 minutes. I did use the app for help but they did not list this noise.
Originally posted on lg.com
Yes, I recommend this product
Quiet
AWade
8/6/2023
I like it though it is a little bulky
Not as cold as the last LG I had
Wish it would show the temperature at the beginning of being turned on. And the on/off button glowed in the dark .
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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works great
angi39
8/5/2023
Bought this a month ago works great at keeping things cool.
Originally posted on lg.com
Yes, I recommend this product
Great purchase
PamnJim
7/30/2023
We couldnt have purchased a better product in this excessive heat. Set up a snap cools quickly and efficiently. We would buy again.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Only worked for one summer
Helen2023
7/24/2023
Bought this portable AC unit for our office at work worked perfectly for a summer and when it was taken out of storage this year it wont even turn on not one light and of course right after the warranty expired.
Originally posted on lg.com
No, I do not recommend this product
Not for high humidity
Niki Is awesome
7/22/2023
Doesnt work very well when its high humidity. You lose something with the one tube exhaust.
Originally posted on lg.com
No, I do not recommend this product
Great Product
Inasus
7/6/2023
I had bought another brand and it was a dud. I bought this to replace it during tropical humidity and now a heat wave. It runs like a champ. I am very pleased Thanks
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Great Unit
Kurt Sr
7/6/2023
I use this in my large Crawlspace and with Wi-Fi control it comes on only when needed. Works greT
Originally posted on lg.com
Yes, I recommend this product
Fabulous Portable Air Conditioner
SkyDocNet
6/27/2023
This is a powerful air conditioner. Black as midnight it has a sleek appearance and functional design
Originally posted on lg.com
Yes, I recommend this product
Good A/C with some quirks
CeCe123
6/5/2023
I live in a 3rd story apartment with vaulted ceilings and this unit does a pretty good job of helping keep my apartment cool along with an a/c that I keep in a bedroom. My only complaint is that sometimes the unit makes a noise that sounds almost as if theres gusty wind blowing in the unit. I thought possibly that wind was blowing down the tube that attaches to the window but after some troubleshooting that was not the problem. It still works fine other than the noise being more of annoyance at times. Most of the time it runs as normal and there isnt that wind blowing noise but it can be annoying especially when watching tv. Unfortunately customer service was not able to get a repair technician out to me to check out the issue because there isnt a repair service in my area.
Originally posted on lg.com
No, I do not recommend this product
WOW
Cool and Very Comfortable
6/3/2023
First starting at unpacking incredible Easy to do and packaged extremely well. Accessories packed and protected. Air conditioner easy to set up and install window vent included. Here again LG knew what to do.
No skimpy hose or window slide for hose assembly. Excellent cooling and easy to control. Rolls room to room very easily. Also can control with remote or smart phone. Great purchase and very happy. Especially my fur babies Thanks LG - you rock
Originally posted on lg.com
Yes, I recommend this product
Less than one year
Gknick
6/2/2023
I bought two of the same units one so far is a lemon. Cant get through to get repair. Compressor is not working.
Originally posted on lg.com
No, I do not recommend this product
Great 1.5 years then diminished performance
TomCSea
5/12/2023
This worked quite well for the first year and a half but despite changing and cleaning the filter every time the light turns on dust and grime build up on the coils WAY too easily. It is near impossible to clean the coils.
In trying to get it serviced I have not received help outside of the warranty period. The sole technician on the website does not service up near me per their website.
Very disappointing to purchase an appliance and have its performative capabilities limited to 1.5 years.
Originally posted on lg.com
No, I do not recommend this product
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Broke in 5 months No help with warranty
AaronJA
4/30/2023
Bought this AC in March of 2022. Worked fine for a few months by August it had stopped putting out cold air altogether ... sounded like compressor was on but nothing blowing out. Submitted repair request via LG site since it has a one-year warranty and never heard anything except for getting text messages asking if I still needed help or they would close the ticket. Always responded Y but of course they closed it out. Went through 3 or 4 repair request tickets with no response. Garbage
Originally posted on lg.com
No, I do not recommend this product
Hate This Unit
Customer345
3/2/2023
Waste of money We bought this unit brand new dirctly from LG website and it keeps turning off constantly As far as I can tell theres no Energy Saver mode so its not that. The unit just turns off every few minutes for no reason We always want it ON because I stop breathing in my sleep at night and the temperatures here are super hot making it hard to breathe. We soley bought this unit for constant COOL air. We leave it on 60 because its not even cold at 60 Its like luke cold. We also bought this unit because we have an older model LG ac unit that stays ON COLD continuously with no problems but it had recently started leaking water all over the carpet which has ruined our carpet because of how drenched it got. Aired it out but still mold grew under the carpet. But at least it was COLD and STAYED ON CONTINOUSLY. We thought upgrading our old unit for a new one it would be better have no problems but we were definitely wrong Waste of money So mad we cant even return it because the time window is closed so now we have this unit that works for about 10-20 minutes and shuts off for the remaining time unless we physically press the down arrow key on the remote OR it randomly decides after over an hour to kick on by itself. Also yes we have the hose to the window set up correctly. I also have yo mention the design flaw this unit is placed in our bedroom and the vents are facing upward so it basically blows the ceiling instead of making the vents on the side where you can actually feel cold air hit your face Our old unit had the vents on the side and was perfect This new one is utterly useless
Originally posted on lg.com
No, I do not recommend this product
Great Features
DanC78
11/23/2022
I bought this in the Spring and Im so happy I did
Originally posted on lg.com
Yes, I recommend this product
Temperature Sensor is in Wrong Place
Wally_R
11/9/2022
I just bought this unit. It cools great but will not regulate the temperature. I had a service call. The tech was sharp but wasnt up to speed on this unit. After two service calls and a replacement of the control board he determined that the temperature sensor is on the back of the unit. That places it near the window by necessity instead of sensing the entire room. The air behind the unit isnt representative of the rooms temperature. It would be if the sensor were in the front of the unit. This is a fatal design flaw. The only way to control the temperature is to switch to fan mode when the room gets too cold then back to AC when the room starts heating up
Originally posted on lg.com
No, I do not recommend this product
Overheats easily
meltingintheheat
10/11/2022
I bought this product over a year ago to cool down my garage during those Southern California heat waves where the temperatures get well above 100 F. I installed a standard dryer vent which was 4 in. in diameter. Turns out this product comes with a 6 in. diameter air vent hose. This is not advertised anywhere on the online specs. I purchased an adapter to convert from the 6 in diameter down to 4 inches. After setting everything up I turned the unit on and to my disappointment the unit started blowing hot air after about 10 minutes of operation. After repeating this several times I called LG service. The technician who came out said I had too many turns in the vent hose and that the reduced airflow was causing the compressor to overheat. He also said that this unit was not meant to be used in such a setup. What good is an A/C unit if it doesnt work in the heat? I modified the setup such that I was using only about 4 ft of the hose and had just one turn and still had the same issue. My guess is that converting down to a 4 in. diameter isnt allowing for enough airflow causing the compressor to overheat. If the weather is not in the 90s or above then the unit blows cool air for a little longer. But I need this A/C unit to work when its hot not when its cool or warm.
So I now have an expensive unit sitting in my garage which only works for a limited amount of time if the air is already cool to begin with. Its possible that the unit might perform better with a 6 in. outlet. But if this is so critical to the performance of the unit it should be clearly advertised. Also if there is a temperature above which the unit will not work it too should also be clearly advertised.
Purchase this unit only if youre looking for additional cooling in moderate weather can accommodate a 6 in. outlet and will use just a couple feet of the vent hose with just one turn. Otherwise youll just have a very expensive fan on your hands.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Great AC Unit
Aaron12345
9/28/2022
The unit has done everything I expected and more
Thanks
Originally posted on lg.com
Yes, I recommend this product
Quiet and Massively Powerful
Rush Gal
9/27/2022
The power of air flow from this unit is extraordinary but its also really quiet
Originally posted on lg.com
Yes, I recommend this product
Perfect AC unit
Zawdee_Mawn
9/20/2022
Its been over a month since I purchased my portable LG AC unit. At first I was a little scared on setting it up because I thought it was going to be difficult but it was very easy and straight forward. I love how this unit comes with a window cover that has to 2 sizes to fit most if not all window sizes. It also has pre drilled holes for easy adjustment on the window piece. No need to drill holes into your window pane Works perfect and blows extremely cold for me
Originally posted on lg.com
Yes, I recommend this product
Cooled us off
Kelli 2885
9/16/2022
Bought this when we ur ac broke in the hot Florida weather. Cooked tje house down until we could get a new unit.
Originally posted on lg.com
Yes, I recommend this product
Great
Anthony Germano
9/10/2022
This is a excellent AC very east to install and very easy to operate
Originally posted on lg.com
Yes, I recommend this product
Worth Every Star
Wall mounts S95QR Rears
8/27/2022
Before purchasing a portable A/C I did a ton of research I spent the better half of a week researching different models with different options and what not. After it was all said and done I focused on the LG portable 10000 BTU air conditioner. The reason being is I live in a two bedroom one bathroom apartment where technically the apartment is underground I guess you could say and its an open layout type of an apartment. I believe this particular unit advertised cooling for up to 450 ft.. And also had Wi-Fi capability to be able to turn on and off even if Im miles away which was a feature I was looking for because it allows me to save money. When I leave dont have to leave the AC running in order to come home to a cool apartment I simply turn it off and when Im about 15 minutes from home I turn it back on and when I walk in its almost as if it had never turned off. I love the product. I have had it for about a month and a half now and I clean it fairly regularly. What Im really hoping to see from this product is longevity and durability. However only time will tell for those two.
Originally posted on lg.com
Yes, I recommend this product
JenK514
8/8/2022
I bought this a month ago and I dont feel it works very well. The AC is supposed to cool a room upto 450 sq feet. The room im cooling is about 350 sq feet and it is not doing much.
Originally posted on lg.com
No, I do not recommend this product
Surpasses my expectations
tburns01
8/5/2022
We were lucky to find this a few weeks ago in the middle of a heat wave. The unit has performed well above my expectations and it would appear the LG room size specs for cooling. We use it in the living room during the day and bedroom while sleeping. Moving the unit hose and window attachment is very easy and can be done in minutes. Not having to empty the unit or attaching a drain hose while in AC mode is a plus. We really thought we would need a window unit to cool our living room but found this unit works great in bringing the temp down to a comfortable level and keeping it there. The features are easy to understand and use. So glad we made this purchase.
Originally posted on lg.com
Yes, I recommend this product
LG Air conditioner
8/1/2022
We bought this product two weeks ago just before we had a very hot spell and it cooled our house perfectly
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Works but is Terribly Noisy
Sarahbee143
7/31/2022
This portable unit is SO LOUD. It was so loud I had LG come out and look at it. All they told me was that it was supposed to make that noise convenient and that I could return it to lowes. I cools the room well but it shouldnt have this loud wooshing/rattling noise that comes and goes. Not really impressed for the price
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Great features
Tm10
7/23/2022
Excellent product and many features. I use in a remote building the Wi-Fi and phone app are why I purchased this model
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Did not last
7/18/2022
It only last 3-4 months. LG didnt warranty it because it was used in a commercial location.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Cool baby
Lukethedukeofook
7/17/2022
Bought this for my elderly mother who has no central air. Plenty of BTU to cool her main floor. A bit loud but she doesnt hear so well anyway. Love the machine and the built in wifi controls.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Worked well in the beginning
Shawn durand
7/15/2022
I loved this ac for the first couple weeks. It now will make a very loud noise while in use sounds like a plastic bag flapping around. This noise it so loud it wakes me up and I am unable to use this product. I am unsure if it is able to be fixed or replaced
Originally posted on lg.com
No, I do not recommend this product
